1. Introduction
Welcome to Stays Pro! These Terms and Conditions govern your use of our website located at www.stayspro.com (the “Site”) and the services we provide (the “Services”). By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or Services.
2. Definitions
“Stays Pro” refers to the website, its owners, and operators.
“User” refers to any individual or entity that uses the Site, including Hosts and Guests.
“Host” refers to users who list their properties for rent on the Site.
“Guest” refers to users who rent properties through the Site.
3. Eligibility
To use the Site, you must be at least 18 years old and capable of entering into a legally binding agreement. By using the Site, you represent and warrant that you meet these eligibility requirements.
4. Account Registration
Users must create an account to access certain features of the Site.
Users agree to provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your account and password.
5. Booking Process
Guests can search and book properties listed on the Site.
A booking is confirmed when a Guest receives a booking confirmation from Stays Pro.
Payment is required at the time of booking, unless otherwise specified.
6. Host Responsibilities
Hosts are responsible for ensuring that their listings are accurate and up-to-date.
Hosts must comply with all local laws, regulations, and terms related to renting their property.
Hosts are solely responsible for the safety and legality of their property.
7. Guest Responsibilities
Guests must adhere to the property rules as outlined by the Host.
Guests are responsible for any damage they cause to the property during their stay.
Guests must check the details of their booking, including the property’s location and amenities.
8. Payments and Fees
Payments for bookings are processed securely through our payment provider.
Stays Pro charges a service fee for bookings, which is non-refundable.
Cancellation policies are set by the Host and vary by listing.
9. Cancellations and Refunds
Cancellations and refunds are subject to the Host’s cancellation policy, which is outlined in the booking confirmation.
Stays Pro reserves the right to mediate disputes between Hosts and Guests but is not obligated to provide refunds.
10. Prohibited Activities
Users agree not to engage in any of the following prohibited activities:
Misrepresenting your identity or listing information.
Using the Site for any illegal or unauthorized purposes.
Interfering with the security or proper functioning of the Site.
11. Intellectual Property
All content on the Site, including text, graphics, logos, and software, is the property of Stays Pro or its licensors.
Users are granted a limited, non-exclusive license to use the Site for personal use.
12. Limitation of Liability
Stays Pro is not liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of the Site or Services.
Stays Pro does not guarantee the quality, safety, or legality of the properties listed on the Site.
13. Dispute Resolution
Any disputes arising from or related to these Terms and Conditions will be resolved through binding arbitration.
Both parties agree to waive their right to a trial by jury.
14. Changes to Terms
Stays Pro reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes by posting the new terms on the Site. Your continued use of the Site constitutes acceptance of the modified terms.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal action related to these Terms will be filed in [Your Jurisdiction].
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@stayspro.com.